Fishermen's Village Privacy Policy

At Fishermen’s Village, we value the trust and relationships we build with our guests. As part of our commitment to delivering exceptional service and hospitality, this Privacy Policy explains how we collect, use, protect, and share information from our guests and website visitors (“you” or “your”).

We encourage you to read this policy carefully so you can make informed decisions about your personal information.

Scope of this Policy

This Privacy Policy applies to information collected by Fishermen’s Village and its affiliated entities (“we,” “our,” or “us”) through:

Your use of our website(s), mobile applications, Wi-Fi services, or other digital services made available at our property (collectively, the “Services”);
Participation in any loyalty programs, promotions, contests, sweepstakes, or surveys;
Booking accommodations, marina services, restaurant reservations, event space, or other on-property services;
Any other means through which you voluntarily provide personal information to us.

Your use of our Services constitutes acceptance of this Privacy Policy and any applicable terms.

How We Collect and Use Information

Information You Provide

You may browse our website without submitting personally identifiable information. However, certain Services may require you to provide information such as:

Name
Mailing address
Email address
Phone number
Date of birth (for promotions or loyalty programs)
Reservation details
Room number (for in-stay services)

We collect this information when you:

Make a reservation or service request
Book event or meeting space
Request marina or waterfront services
Sign up for marketing communications
Participate in surveys, contests, or promotions
Contact us via email or online forms

This information is used to:

Confirm and manage reservations
Provide and personalize services
Respond to inquiries and feedback
Improve guest experience
Send marketing communications (if you opt in)
Facilitate future bookings
Detect and prevent fraud or misuse

Automatically Collected Information

When you use our Services, we may automatically collect certain technical information, including:

IP address
Browser type and operating system
Pages visited and time spent
Referral websites
Date and time of access

This data is generally collected in aggregate form and used to analyze trends, improve website performance, and enhance user experience.

Sharing of Information

We may share information with trusted third-party partners who assist in operating our business, including:

Reservation and booking platforms
Payment processors
Marketing service providers
Event and marina service partners
Data analytics providers

We may also disclose information if required by law, court order, subpoena, or as part of a business transaction such as a merger or sale.

We do not sell your personal information.

Third-Party Services

Our website may include links to third-party websites, reservation systems, or software applications. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

We may use analytics services such as Google Analytics to understand website traffic and usage patterns. These services may collect anonymized information through cookies and similar technologies.

Cookies are small files placed on your device that allow us to recognize your browser and tailor your experience. Cookies help us:

Improve site functionality
Analyze website traffic
Personalize content
Support marketing efforts

You may adjust your browser settings to refuse cookies; however, some website features may not function properly if cookies are disabled.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission is completely secure. By using our Services, you acknowledge this inherent risk.

For your protection, please do not send sensitive information such as Social Security numbers or credit card details through unsecured email.

Children’s Privacy

Our Services are not directed toward children under the age of 13. Children should use our Services only with the supervision of a parent or guardian.

European Union Residents

Although Fishermen’s Village operates in the United States and does not directly market to EU residents, we welcome guests from around the world.

If you are an EU resident, you may have rights under the General Data Protection Regulation (GDPR), including the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Restrict processing
Request data portability

To exercise these rights, please contact us using the information provided below.

How We Use Reservation Data

When you make a reservation, we collect information necessary to fulfill your booking and provide services. This data may be retained for the period necessary to fulfill contractual obligations and comply with legal requirements.

Reservation information may be received directly from you or through third-party booking platforms, travel agencies, or online travel providers.

We do not use your personal data for automated decision-making or profiling.

Opting Out

You are not required to provide personal information; however, certain Services (such as reservations) cannot be completed without it.

You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in our emails, or
Contacting us directly through the information provided on our website.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be effective immediately upon posting to our website. We encourage you to review this policy periodically.

Last Updated: 2/18/26